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HEALTHY & SAFETY
To ensure the health and safety of our team members, our clients, and communities, we have implemented increased health & safety standards in all aspects of our business. Our number 1 goal is to keep you and our team safe during your experience. As always, we adhere to CDC and all state guidelines.
Our Team reserves the right to cancel your appointment and leave the premises at any point that they feel their safety is at risk.
Failure to comply with our Covid Protocols will result in a cancellation of your appointment at full cost to you.
We do require a credit card to reserve your Miniluxe appointment. Your card will not be charged until after your experience with us. Once we receive your completed request, we will attempt to schedule it right away. A studio team member will follow up within 24 hours to confirm the details of your request and receive credit card information.
We understand things happen and you may need to reschedule your experience! Please let us know ASAP and we will work with you to reschedule.
We require at least 24 hours notice for any cancellations or changes to your reservation. Appointments canceled within 24 hours will be charged 50% of the total amount to the credit card on file. For cancellations without prior notice, we will charge the full service amount.
Punctuality is important, we plan to arrive 10 – 15min before your experience begins. We ask that you are ready to begin your services at the start of your scheduled time. Any delay could result in additional fees starting 5 minutes after the scheduled time of the appointment at a rate of $1 for every minute thereafter.